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 Coaching
Organizing
Training

Suggested Reading

Coaching

Coaching: Evoking Excellence in Others - James Flaherty
Coaching for Improved Work Performance - Ferdinand Fournies
Coaching for Life - Andy Higgins
Co-active Coaching - Laura Whitworth
Emotional Intelligence - Daniel Goleman
Drive Your People Wild Without Driving Them Crazy – Jennifer White
First Things First - Stephen Covey, A. Roger Merrill, Rebecca R. Merrill
Human Dynamics - Sandra Seagal and David Horne
Lifelaunch: A Passionate Guide to the Rest of Your Life - Frederic Hudson
Leadership From The Inside Out - Kevin Cashman
Notes on How to Live in the World and Still be Happy - Hugh Prather
Working with Emotional Intelligence - Daniel Goleman
Work Less, Make More - Jennifer White
Your Signature Path: Gaining New Perspectives on Life & Work-G.Bellman

Organizing

Making Time Work for You - Harold Taylor
The Personal Efficiency Program - Kerry Gleeson
Personal Organization - Harold Taylor
Time Management for Busy People - Roberta Roesch
How to Get Organized in Spite of Yourself - Sunny Schlenger and Roberta Roesch
Procrastinate Less and Enjoy Life More - Harold Taylor
It's About Time - The 6 Styles of Procrastination & How to Overcome Them - Dr. Linda Sapadin
Organizing from the Inside Out - Julie Morgenstern
Getting Organized - Harold Taylor
Organizing for the Creative Person - Dorothy Lehmkuhl & Dolores Cotter Lamping
28 Major Time Problems & How to Solve Them - Harold Taylor
The Organized Executive - Stephanie Winston
Time Management From The Inside Out - Julie Morganstern

Training

COMMUNICATIONS
What to Say to Get What You Want - Sam Deep & Lyle Sussman

CUSTOMER SERVICE
Customer Service - The Road to Greater Profits - Lloyd Mosely
Delivering Knock Your Socks Off Service - Kristin Anderson & Ron Zemke
Great Customer Service on the Telephone - Kristin Anderson
Talking with Your Customers - Michael Wing

HUMAN RESOURCES
A Successful Hire! – Margaret Miller
Effective Employee Orientations - Linda Jerris
How to Recognize & Reward Employees - Donna Deeprose

The Emotionally Intelligent Workplace - Cary Cherniss, Daniel Goleman

MANAGEMENT
144 Ways to Walk the Talk - Eric Harvey & Alexander Lucia
Authentic Happiness - Martin E.P. Seligman, Ph.D.
Empowerment Takes More than a Minute - Ken Blanchard, John Carlos & Alan Randolph
Enthusiasm Makes the Difference - Norman Vincent Peale
Games Mother Never Taught You - Betty Lehan Haragan
Getting Engaged - Tim Rutledge
Good to Great - Jim Collins
Inside Moves - Marilyn Machlowitz
Learned Optimism - MartinE.P.Seligman, Ph.D

Mission Possible - Ken Blanchard
Personal Power - Arleen LaBella & Dolores Leach
Putting the One Minute Manager to Work - Ken Blanchard & Robert Lorber
Rethinking the Corporation -Robert Tomasko
The Attraction Factor - NIBM
The Educated Executive - Harold Taylor
The Leadership Secrets of Colin Powell - Oren Harari
The One Minute Manager - Ken Blanchard & Spencer Johnson
The One Thing YOu Need To Know - Marcus Buckingham
The Resilience Factor - Karen Reivich, Ph.D, Andrew Shatttee, Ph.D.
The 7 Habits of Highly Effective People - Stephen Covey
The Super Achievers - NIBM
The Tipping Point - Malcolm Gladwell

Walk the Talk - Eric Harvey & Alexander Lucia

TEAM BUILDING
Successful Team Building - Thomas Quick
The One Minute Manager Builds High Performance Teams - Ken Blanchard, Donald Carew & Eunic Parisi-Carew

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